Return and Refund Policy
Return & Refund Policy
Last Updated: September 14, 2026
Welcome to Nigam Bag House. We want our customers to have a smooth and satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or does not meet the applicable return conditions, you may be eligible for a return, replacement, exchange, or refund as described in this Return & Refund Policy.
This policy applies to purchases made through Nigam Bag House's website or other applicable online ordering channels.
By placing an order with Nigam Bag House, you acknowledge and agree to the terms of this Return & Refund Policy.
1. Products Covered Under This Policy
Nigam Bag House sells a wide range of products, including:
- School Bags
- Backpacks
- Water Bottles
- Lunch Boxes
- Trolley Bags
- Travel Bags
- Luggage
- Hand Bags
- Other Bags and Accessories
Return and refund eligibility may vary depending on the type, condition, and nature of the product.
2. Return Eligibility
A product may be eligible for return or replacement if:
- The product received is damaged or defective.
- The product received is different from the product ordered.
- A product is missing from the order.
- The product has a manufacturing defect.
- The product does not match the confirmed order due to an error on our side.
- The product meets any other return condition specifically mentioned at the time of purchase.
- Product not returned after used or scratches.